diff --git a/en_US/faq/1-errors.md b/en_US/faq/1-errors.md
index 5445f2ff..9cfafd20 100644
--- a/en_US/faq/1-errors.md
+++ b/en_US/faq/1-errors.md
@@ -73,6 +73,18 @@ virtual_alias_expansion_limit = 1500
Reference: [Postfix Configuration Parameters](http://www.postfix.org/postconf.5.html#virtual_alias_expansion_limit)
+### Intentional policy rejection, please try again later
+
+Sample error message in Postfix log file:
+
+> May 15 15:59:27 mail postfix/smtpd[8451]: NOQUEUE: reject: RCPT from smtpweb149.aruba.it[62.149.158.149]: 451 4.7.1
@@ -89,6 +90,17 @@ Postfix config file
/etc/postfix/main.cf
:
Reference: Postfix Configuration Parameters
+Sample error message in Postfix log file:
+++May 15 15:59:27 mail postfix/smtpd[8451]: NOQUEUE: reject: RCPT from smtpweb149.aruba.it[62.149.158.149]: 451 4.7.1 rcpt@mydomain.com: Recipient address rejected: Intentional policy rejection, please try again later; from=sender@sender_domain.com to=rcpt@mydomain proto=ESMTP helo=
+
This is caused by greylisting service, sender server will retry delivery, and +you will receive the email in few minutes to 30 minutes.
+This error means Amavisd service is not running, please try to start it first.